Terms of Products & Services

Last updated: March 2026

Overview

This website is operated by Zen Interactive Technologies. Throughout the site, the terms "we", "us" and "our" refer to ZenIT. ZenIT offers this website, including all information, tools, Products and / or Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or paying or purchasing something from us, you engage in our “Products and / or Services” and agree to be bound by the following terms and conditions.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, or exploit any portion of the service without written permission.

SECTION 3 - ACCURACY OF INFO

We are not responsible if information on this site is not accurate, complete or current. Material is provided for general information only.

SECTION 18 - GOVERNING LAW

These terms are governed by and construed in accordance with the Exclusive laws of Dubai Courts, United Arab Emirates.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site for any unlawful purpose, to solicit others for unlawful acts, to violate international regulations, to infringe upon intellectual property, or to harass/discriminate based on gender, sexual orientation, religion, or race.

Refund Policy

Returns Window

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

  • Item must be unused and in original packaging.
  • Services are exempt from returns (partial refunds may apply for unutilized periods).

Exchanges

We only replace items if they are defective or damaged. Email: sales@zen.ae

Return Shipping

Office 608, 135 Khalid Bin Al Waleed Road,
The Business Center Building, Al Hamriya,
Bur Dubai, Dubai, UAE.

Privacy Statement

Security & Encryption

To protect your personal information, we take reasonable precautions and follow industry best practices. If you provide credit card info, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

Payment Processing

Direct payment gateways adhere to standards set by PCI-DSS as managed by the PCI Security Standards Council (Visa, MasterCard, Amex).

Withdraw Consent: privacy@zen.ae