For Customers Privacy
Number masking or call masking is the best way for businesses to safeguard their customers identity, and prevent misuse of sensitive information, enabled by anonymization of customer's phone number. This solution allows you to connect two parties without revealing either party's phone number.
Masked telephone numbers can be used in any industry that requires customers to give their personal numbers. Typically, E-commerce, last mile companies and cab aggregators use masked phone numbers to connect delivery personnel/cab drivers to customers without revealing the number of either of the parties.
Your customer's phone number is never revealed during the transaction.
Keep conversations between users on your marketplace to avoid off-platform transactions.
Call your customers without depleting your employees mobile balance.
Track, record and analyse all your customer conversations to gain insights in real-time