A virtual phone number is a line without a specific telephone associated to it. The advantage of tracking and monitoring calls routed through the virtual number makes it a lucrative service to have for businesses. Also, its main feature is to forward calls so that executives can pick calls anywhere, anytime.

Incoming customer calls can be routed as preferred through a flawless IVR system or predefined system programmed logic. It has an easy-to-use interface and customized scheduling is available to users. This service lets you do away with the hassles of having to purchase a physical phone. The calls are high quality routes and hence, fewer calls are dropped. You can add features like call forwarding, email or SMS notifications as you see fit.